Private AI
Our own model, on our own servers.
Visual: the model sitting inside the data center, next to your data
Security
Patient data stays home.
MyRelay runs its own private AI, in a HIPAA-compliant data center in New York.
Visual: the New York data center, with every agent and record inside it
Every agent, every model and every record, in one place. Our own servers, built for healthcare from the first line of code.
Stays in New York
Every record lives in our HIPAA-compliant data center.
Visual: a map pin on New York, the data center locked
You approve first
Money and patient messages wait for your OK.
Visual: an approve / decline card for a payment
Every task leaves a record
What was read, what changed, and when.
Visual: a task record, step by step
BAA from day one
Signed before any agent runs.
Visual: a signed BAA
Patients protected
Consent checks, quiet hours and opt-outs on every message.
Visual: a patient message waiting for quiet hours to end
The details
For your IT and compliance review.
- Hosting
- Our own servers, co-located in a HIPAA-compliant data center in New York, run to HIPAA and cyber-security standards.
- AI model
- One model on our own server, trained and evaluated on your practice's own completed work.
- Data
- Practice and patient data stay within Myriad's ownership, control and protections.
- BAA
- A direct BAA with MyRelayAI, LLC, signed before any agent runs. It adds to your Myriad BAA.
- Access
- Read tools and write tools are kept apart. Writes happen only inside a task.
- Approvals
- Anything that moves money or contacts a patient starts in approve-first mode.
- Records
- Every action is recorded and reversible: what was read, what changed, and when.
- Patient contact
- TCPA consent checks, quiet hours, frequency caps and opt-outs, across every agent.
- Integrations
- Each connection is consented to separately.
Questions first?
A person answers security and compliance questions, and can share the BAA language in advance.